A dedicated technical support team is always ready for any inquiries round the clock. Our customers may reach us by direct phone calls, WhatsApp messages, e-mails, and/or by any means necessary. Services rendered are as follows
Troubleshooting and problem-solving for the machine failures remotely
Kansan does not work with integrators for programming. All our machine programs are done in-house by our programming teams. This dramatically decreases our response time and allows us to have full control over the process.
All our machines are coming with remote connection systems. The machines are registered to our network during the installation for any future intervention if required. This eliminates the need for an additional interface Kansan technical support team can remotely observe and support any machine around the globe.
Intuitive, comprehensive, and visual technical support documentation, service and instruction manuals, installation manuals, short videos, and walkthroughs are provided on a case-by-case basis by our support team.